Broadcasting Commercial Operations OÜ Legal & Policy Documents

Company name: Broadcasting Commercial Operations OÜ
Registered address: Harju maakond, Lasnamäe linnaosa, Ruunaoja tn 3, 11415, Tallinn

User Terms

1. About Broadcasting Commercial Operations OÜ

1.1 Broadcasting Commercial Operations OÜ ("Broadcasting Platforms", "we", "our", or "us") operates a comprehensive streaming platform available to individual consumers for accessing live broadcasts and on-demand content. By using the platform, Users agree to the Terms of Use set forth herein.

1.2 These Terms apply to any User who registers an account, purchases services, or otherwise interacts with the Platform. Users are encouraged to read the Terms thoroughly before using the services offered by Broadcasting Platforms.

2. Account Registration

2.1 To access the Platform and use its features, the User must register an account and provide accurate and truthful information.
2.2 The User is solely responsible for keeping their login credentials secure and confidential. Sharing login details is prohibited. Any activity performed using the User's credentials will be considered authorized by the User.
2.3 In the event of suspected unauthorized access or use, the User must promptly notify Broadcasting Platforms and change their login credentials.
2.4 Broadcasting Platforms communicates with Users via email regarding important information about the Platform. Unless the User explicitly opts out, promotional emails and service-related updates may also be sent.
2.5 Users must be at least 16 years of age to register an account and access the Platform. Broadcasting Platforms reserves the right to request proof of age and terminate accounts found in violation of this requirement.

3. Payment Services

3.1 Broadcasting Platforms provides Users with access to paid services. Payment is required at the time of purchase via the payment methods accepted on the Platform. Prices are subject to change at any time and are clearly stated in connection with each service or event.
3.2 Broadcasting Platforms may offer promotional free trials. If a subscription is required and is not cancelled before the end of a free trial, the User will be charged for the following billing cycle. Users are responsible for tracking the expiration of free trial periods.
3.3 Certain services or content may be made available for pre-order or paid-per-view. The applicable fee will be charged immediately upon completing the transaction unless otherwise specified at the time of purchase.
3.4 If subscriptions are required, subscriptions renew automatically unless the User cancels prior to the end of the billing cycle. If a payment method fails or becomes invalid, access to services may be suspended. Broadcasting Platforms reserves the right to cancel a subscription if payment is not received within a reasonable timeframe.
3.5 Refunds may be provided at Broadcasting Platforms' discretion for significant interruptions in service, technical issues preventing content access, or other justified circumstances. Requests for refunds must be submitted within 14 days of the incident. If approved, refunds may take up to 30 days to process and will be issued via the original payment method.

4. Right of Withdrawal

4.1 In accordance with applicable consumer protection laws, the User has the right to withdraw from a purchase within fourteen (14) days of acceptance of these terms, provided that the content has not been accessed or consumed.

5. Use of the Platform

5.1 The Platform is intended for personal use only. Commercial use without prior written consent from Broadcasting Platforms is strictly prohibited.
5.2 The Platform may permit the User to submit or upload User Material, including but not limited to videos, images, text, and comments. The User is fully responsible for the content they contribute.
5.3 Broadcasting Platforms reserves the right to review, refuse, or remove any User Material that violates these Terms or applicable laws without prior notice.

6. Content Streaming Quality

6.1 Streaming quality may vary between devices and can be affected by various factors including geographical location, available bandwidth, and internet connection speed.
6.2 High Definition (HD), Full HD, and Ultra HD (4K) content availability depends on your subscription plan, device capabilities, and internet connection.
6.3 For optimal viewing experience, Broadcasting Platforms recommends the following minimum internet connection speeds:

• Standard Definition: 3.0 Mbps
• High Definition (720p): 5.0 Mbps
• Full HD (1080p): 7.0 Mbps
• Ultra HD (4K): 20.0 Mbps
  6.4 Users are solely responsible for all internet access charges and data usage costs incurred while using the Platform. We recommend checking with your internet service provider regarding potential data usage fees.
  6.5 Content loading time varies based on location, available bandwidth, selected content, and device configuration.
  6.6 Not all content is available in all resolutions, and certain devices may not support all quality options.

7. Browser Support

LiveArena supports the following web browsers to ensure optimal platform functionality and security:

Google Chrome (desktop and mobile)

• Current version and two previous major versions
• Chromium-based browsers and Chromium-based browsers that track the current Chrome stable version

Mozilla Firefox

• Current version and two previous major versions
• Extended Support Release (ESR) versions are supported

Safari

• Current version and two previous major versions
• iOS Safari on current iOS version and two previous major versions

Microsoft Edge

• Current version and two previous major versions

Samsung Internet Browser

• Current version and two previous major versions

Minimum Supported Versions: We have tested and verified the compatibility of the site on the following browser versions and higher:

• Google Chrome 111+
• Microsoft Edge 111+
• Mozilla Firefox 111+
• Safari 16.4+

Warning: Beta, Dev, Canary, Nightly, or other unreleased browser builds are not officially supported. While the Platform may function on these browsers, Broadcasting Platforms cannot guarantee full functionality or provide technical support for issues arising from their use.

Using unsupported browsers may result in degraded performance, security vulnerabilities, or inability to access certain platform features. Users are advised to keep their browsers updated to the latest stable version for the best experience.

Limited Browser Support: The following browsers and environments have limited support and may experience occasional issues:

• Internet Explorer is no longer supported
• Browsers or operating systems that are more than five years old or have not received security updates in over two years
• Custom or heavily modified browser engines, webviews, or embedded browsers

Broadcasting Platforms does not guarantee full functionality for browsers with limited support and may not provide technical assistance for issues specific to these environments. Users experiencing difficulties are encouraged to switch to a fully supported browser.

8. User Content and Conduct

8.1 The User warrants that any User Material published does not violate applicable laws and does not contain illegal, harmful, or infringing content.
8.2 Prohibited content includes, but is not limited to: hate speech, unlawful depictions of violence, child sexual abuse material, defamation, unauthorized use of intellectual property, or pornographic or violent material.
8.3 By uploading User Material, the User grants Broadcasting Platforms a non-exclusive, royalty-free, and worldwide license to use, publish, archive, and promote said material on the Platform and in marketing communications.
8.4 Upon account termination, Broadcasting Platforms retains a non-exclusive, royalty-free license to archive User Material for legal compliance and operational purposes. Partner content availability post-termination is governed by existing subscription obligations.

9. Term and Termination

9.1 User subscriptions continue until terminated by the User. Cancellation may be made at any time via account settings.
9.2 Broadcasting Platforms may terminate or suspend a User account immediately if the User breaches these Terms or applicable laws, or if such action is deemed necessary for technical, operational, or legal reasons.
9.3 Users or Partners may appeal account suspensions, content removal decisions, or other disputes by contacting [email protected]. Appeals will be reviewed, and responses provided within 15 working days.

10. Account Management and Deletion

10.1 Users may manage their account preferences, privacy settings, and notification options through their account settings page. 10.2 Users may request account deletion at any time through their account settings or by contacting [email protected]. 10.3 Upon account deletion:

• Access to all purchased tickets, streams, and subscription content will be immediately terminated
• User data will be deleted or anonymized in accordance with our Privacy Policy
• Deletion is permanent and cannot be reversed
• Users are advised to download any relevant receipts or proof of purchases before initiating account deletion 10.4 Broadcasting Platforms may retain certain information following account deletion as required by law, for fraud prevention, or for legitimate business purposes as outlined in our Privacy Policy.

11. Intellectual Property Rights

11.1 All intellectual property rights in and to the Platform, including but not limited to software, designs, and content, belong to Broadcasting Platforms or its licensors.
11.2 The User is granted a limited, non-exclusive, non-transferable license to use the Platform in accordance with these Terms. No ownership rights are transferred.

12. Links to Third-Party Sites

12.1 The Platform may include links to third-party websites or content. Broadcasting Platforms is not responsible for such external content or the data practices of third-party sites.
12.2 Certain third-party content or services may require Users to accept separate terms. Broadcasting Platforms explicitly disclaims responsibility for content and services provided by third parties.

13. Platform Availability and Disclaimer

13.1 The Platform and its content are provided "as is." Broadcasting Platforms makes no guarantees about availability or performance and disclaims all liability for downtime, data loss, or other issues, except where prohibited by law.
13.2 Broadcasting Platforms' total liability under these Terms shall not exceed the total amount paid by the User within the twelve (12) months preceding the claim.
13.3 Broadcasting Platforms strives to ensure accessibility compliance in accordance with WCAG. Accessibility issues should be reported to [email protected].

14. Taxes & Merchant of Record

14.1 LiveArena or its payment processor acts as Merchant of Record. Prices displayed include applicable VAT/sales taxes where required. Taxes are collected and remitted by LiveArena or its processor.

15. Chargebacks

15.1 If a transaction is charged back, we may revoke access to associated content and suspend the account pending resolution.

16. Anti-Piracy

16.1 You may not record, restream, rebroadcast, or distribute event content. We monitor and enforce takedowns of unauthorized streams and links. Report piracy to [email protected].

17. Indemnification

17.1 The User agrees to indemnify and hold Broadcasting Platforms harmless from any claims, losses, or damages resulting from breach of these Terms, violation of laws, or infringement of third-party rights.

18. Force Majeure

18.1 Neither party shall be liable for any delay or failure in performance caused by circumstances beyond their reasonable control, including natural disasters, cyber-attacks, network failures, governmental actions, or similar events.

19. Modification of Terms

19.1 Broadcasting Platforms reserves the right to modify these Terms at any time without prior notification. The company is not obligated to communicate such changes to Users. Users are responsible for regularly reviewing these Terms. Continued use constitutes acceptance of revised Terms.

20. Supported Playback Methods, Casting and AirPlay

20.1 The Platform supports playback via the User's web browser and, where available, via casting protocols including Google Cast (Chromecast) and Apple AirPlay. Availability of casting and AirPlay depends on the User's source device, the receiver device, the network configuration, and applicable content licensing restrictions.

20.2 Casting and AirPlay route media playback to a separate receiver device that is under the control of that device's manufacturer and operating system. Broadcasting Platforms does not control playback behaviour, audio/video pipelines, or DRM enforcement once the stream is handed off to the receiver, and cannot guarantee functionality identical to in-browser playback.

20.3 AirPlay playback requires a compatible Apple source device and a receiver that supports the required AirPlay version and codecs. Some protected content may be unavailable for AirPlay output, may be downscaled, or may be required to remain on the source device, in accordance with content owner requirements.

20.4 Certain receiver devices may be incompatible with the modern codecs, DRM systems, or adaptive-bitrate workloads required by the Platform. In particular: devices with less than 2 GB of RAM and/or end-of-life Cast firmware (typically pre-2020 Chromecast dongles and smart TVs with built-in Cast receivers) are not supported, as insufficient memory and outdated decoders cause rebuffering, frame drops, and playback stalls under modern streaming workloads. Broadcasting Platforms is not obliged to provide technical support or refunds for playback issues attributable to such devices.

20.5 Casting and AirPlay output to an external display require an end-to-end HDCP-compliant signal path. This includes the HDMI cable, any intermediate equipment (such as AV receivers, soundbars, HDMI switches, or splitters), and the receiving television's HDMI input, all of which must support at least HDCP 2.2 for high-definition and 4K protected content. Where the signal chain fails to complete a successful HDCP handshake, protected streams may play audio with a blank or black video output, fail to start, or be downgraded in resolution. Maintaining an HDCP-compliant chain is the User's responsibility, and Broadcasting Platforms is not liable for playback issues caused by non-compliant cables, intermediate equipment, or television HDMI inputs.

21. Digital Rights Management (DRM)

21.1 Content delivered through the Platform is protected by industry-standard Digital Rights Management ("DRM") technologies, including but not limited to Google Widevine, Apple FairPlay Streaming, and Microsoft PlayReady. DRM is used to enforce the licensing terms imposed by content owners and rights holders.

21.2 To access protected content, the User must use a device, operating system, and browser that supports the applicable DRM system at the required security level. The Platform may refuse playback, downgrade video quality, or restrict output (including casting and external display output) on devices that do not meet the required DRM, HDCP, or output protection requirements.

21.3 The User must not attempt to bypass, remove, reverse-engineer, or otherwise circumvent any DRM, encryption, watermarking, or other content protection measures applied to the Platform or its content. Any such attempt constitutes a material breach of these Terms and may result in immediate account termination and legal action.

21.4 DRM components rely on third-party software provided by browser vendors, operating system vendors, and device manufacturers. Broadcasting Platforms cannot guarantee continued playback if those third parties revoke, deprecate, or modify the underlying DRM components, and is not liable for playback loss caused by such third-party changes.